Rollback privacy policy

Last updated: 9 November 2026. Rollback is made by Northvault Labs.

What Rollback stores

Rollback backs up your store's catalog so you can restore it: products (with variants, prices, SKUs, barcodes, image links and metafields), collections, pages and navigation menus. It also stores the times at which products and collections were deleted, to warn you about mass deletions, and your settings (plan, alarm address).

Rollback does not access, store or process customer data, orders or payment information.

How the data is used

Only to show your store's change history and to restore items when you ask for it. The data is not sold, shared or used for advertising.

Where and how long

Backups are sent over encrypted connections and stored with our hosting provider. History is kept for the period of your plan (7, 90 or 365 days); the newest version of each item is kept while the app is installed. Within 48 hours of uninstalling, Shopify asks us to delete your store's data and we delete all of it.

Your rights

You can ask for a copy or deletion of your store's data at any time through the support address on our App Store listing.